If the driver can’t be installed successfully, you may need to install the driver manually.
So check for the drivers for Windows 8.1 or Windows 8.Īfter downloading the driver, install the driver by just double-clicking the setup file.
The TouchPad device may list under category “ Mice or other pointing devices” or “ Human Interface Devices“.ġ) Right-click on the Synaptics touchpad device and select Properties.Ģ) Navigate to “Driver” tab and check for the Driver Version.ģ) If you see version starting with 19 installed on your computer, go to your PC manufacturer’s website to download a lower version starting with 18. Version 18 always is for Windows 8.1 or Windows 8. Method 1: Install a Lower Version Driverįirstly, go to Device Manager to locate the Synaptics touchpad device. To get it work again, follow below methods.
After upgrading to Windows 10 or performing a Windows Update in Windows 10, if your Synaptics TouchPad will not scroll, you can tell it is caused by faulty touchpad drivers.